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Help desk

If you would like assistance please contact us on the following details:

National Office

Red Cross Australia
Level 6, 159 Clarence Street
Sydney NSW 2000

Contact details

1300 367 428

Usage questions

If you have questions about how to use this site, please see a list of our frequently asked questions.

Technical requirements

If you have technical questions relating to the use of this site, please refer to the system requirements page.


The assessment for this course will be in the form of two online multiple choice quizzes and an onsite competency assessment that can be conducted at one of the many Red Cross metro and rural training locations. Phone 1300 367 428 at the completion of the online component to make a booking.


Should you become unwell the day prior to your scheduled course, with the flu, mouth / facial lesions or any other infection, please contact the Red Cross on 1300 367 428 and we will reschedule your booking at no extra cost. (Medical certificates are required to avoid a cancellation fee). This requirement is in accordance with the Australian Resuscitation Council Guideline 9.6.1